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Support Delete your account

Flight Token account

Delete your account.

Request deletion of your Flight Token account and the data stored with it. You don’t need the app installed.

Request deletion
How it works

Three steps.

  1. Email us from the address you sign in with. Use the button above, or write to support@flighttokenapp.com. If you sign in with Apple and hide your email, send it from that Apple relay address. This is how we confirm the account is yours.
  2. Cancel any store subscription. Subscriptions bought through the App Store or Google Play are managed in your store account, and deleting your Flight Token account doesn’t cancel them. If you own a Crew company, say so in your email and we’ll close the company subscription with the account.
  3. We confirm by email. We reply within one business day and email you again once the account is deleted.
Your data

What’s deleted.

  • Your account: email address (or Apple relay email) and sign-in identifiers
  • Aircraft, loads, manifests, and anything else you entered
  • App settings and preferences

What’s kept.

Only limited records we’re required to keep for security, legal, or billing purposes. Purchase records held by Apple, Google, or Stripe stay with them under their own policies. See the privacy policy for details.